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Mal's

COMMENTS

I will try to provide, free of charge, comments of a general nature. If, as a result of this, you wish to seek comments on additional or more specific aspects relating to your condition (or that of a friend or relative), depending upon the circumstances, there may be a nominal fee levied.

Send me an e-mail by clicking below

 

mal@malsmusings.info

 

Thank you - Mal

Some of the topics that may concern you included cancer, rheumatoid arthritis, multiple sclerosis, lupus erythematosus, sarcoidosis, Hepatitis C, diseases in general, investigations, diagnosis and treatments.

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PRIVACY POLICY

Malcolm Adams Traill takes his obligations under the Victorian Health Records Act 2001 and the Commonwealth Privacy Act 1988 seriously and would like to take all reasonable steps in order to comply and protect the privacy of the personal information that he holds. This policy (below) sets out how he intends to do so :

  1. COLLECTION OF INFORMATION
    If Malcolm Traill collects and holds personal health information about you :
      He collects information from you so that he may properly assess, diagnose, comment upon and be proactive in your health care needs
      All members of the professional team involved in your care will have access, on request, to your personal information held by him
      This means that he may use and disclose (if required) the information you provide, or he has acquired, in the following ways :
      Disclose to others involved in your health care, including treating doctors, pathology services and radiology
      Administrative purposes in running his service Billing purposes Conducting research Assisting with training and education of others interested in health and scientific matters.
    In most cases he will obtain the information directly from you , your relatives or your treating doctors with your permission.
  2. INFORMATION QUALITY
    His goal is to ensure that the information about you is accurate, complete and up to date. To assist him with this, please contact him if any of the details you have provided change. Further, if you believe that the information he has about you is not accurate, complete or up-to-date, contact him and he will use all reasonable efforts to correct the information .
  3. STORAGE
    He will take all reasonable steps to protect the security of the personal information that he holds. This includes appropriate measures to protect electronic materials stored and generated in hard copy.
  4. ACCESS TOP YOUR PERSONAL INFORMATION
    Access will be provided in accordance with the Access Policy. If you require access to your personal information, please contact Malcolm Traill.
  5. CONTRACT
    Malcolm Traill does not contract out data storage or processing functions.
  6. WHAT HAPPENS IF YOU CHOOSE NOT TO PROVIDE THE NECESSARY INFORMATION ?
    You are not obliges to give him your personal information. However, if you choose not to provide Malcolm Traill with the relevant personal details, (eg name, address, date of birth, telephone number/s), etc he may not be able to provide you with the full and accurate range of his services.
  7. COMMENTS REGARDING CHILDREN
    The rights of children to the privacy of their health information, based upon the judgement by Malcolm Traill and consistent with law, might restrict access to the child's information by parents or guardians.

  8. COMPLAINTS
    If you have any complaints about Malcolm Traill's privacy practices, or wish to make a complaint about how your personal information is managed, please contact Malcolm Traill.
    All complaints will be dealt-with fairly and as quickly as possible.
    A privacy complaint relates to any concern or dispute that you have with Malcolm Traill's privacy practices as it relates to your personal information
    This could include matters such as how personal information is collected, stored, used, disclosed or how access is provided.
    Malcolm Traill prefers that your complaint be in writing
    If you are dissatisfied with the outcome of the handling of your complaint, you may contact the Victorian Health Services Commissioner or the Federal Privacy Commissioner.
  9. ACCESS POLICY
    The purpose of this policy is to set-out how Malcolm Traill will provide assess to your personal information. This policy is part of general Privacy Policy and the desire is to provide for, maintain and give effect to your right to privacy.
  10. OVERRIDING PRINCIPLES
    At all times the conduct under this policy will be governed by the following principles : -
    All requests for access will be treated seriously
    All requests will be dealt-with promptly
    All requests will be dealt-with in a confidential manner.
  11. FORM OF ACCESS
    Malcolm Traill will provide access, by allowing you to inspect, take notes, of, or receive copies or printouts of the personal information that he holds about you.
    You can make your request in writing by filling out the form supplied by him.
    To obtain access, you will have to provide proof of your identity. This is necessary to ensure that personal information is provided only to the correct individual and that the privacy of others is not undermined.
  12. WHEN WILL ACCESS BE DENIED ?
    Access will be denied if : -
      The request does not relate to the personal information of the person making the complaint
      Providing access would pose a serious and imminent threat to the life or health of a person
      Providing access would create an unreasonable impact on the privacy of others
      The request is frivolous and/or vexatious
      The request relates to legal proceedings between Malcolm Traill and you
      Providing access would prejudice negotiations with the individual making the request
      Access would be unlawful
      Denial of access is authorized or required by law
      Access would prejudice law enforcement activities
      Access would disclose a "commercially sensitive" decision-making process or information for such
      Any reason that is provided-for in the Health Privacy Principles (HPPs) set out in the Victorian Health Records Act, and the National Privacy Principles (NPPs) set out
        under the  Commonwealth Privacy Act.
    Where possible, Malcolm Traill will favour providing access. He may do so by providing access to the appropriate parts of, and not your entire record.
  13. TIME
    Malcolm Traill will take all reasonable steps to provide access within 45 days of your request.
  14. COSTS AND CHARGES
    Malcolm Traill will, where possible, impose the charges in accordance with the Victorian Health Records Act and the Health Records Regulations. Please ask about these fees in advance of the request.
  15. DISCLAIMER
    Currently, Malcolm Traill is not a registered medical practitioner. Whilst all care and diligence shall be taken when providing comments, he is not responsible for the choice and/or implementation of any particular management. He does not claim or imply that any suggested management shall provide a cure for any condition. Those receiving suggested options are advised and expected to consult their own medical practitioners for professional guidance prior to selecting and adopting an option.

    Copyright (c) MA Traill November 2008 & January 2009